এস্কেলেশন ম্যাট্রিক্স

Services

Level-1

Level-2

Level-3

IPT & NIX Services

IIG NOC

Telephone: +88-02-226603317,

 Mobile: +880-1534-788909, 

Email: support.iig@bscplc.gov.bd

Name: Mr. Md Arifur Rahman 

Designation: Manager (O&M, IIG) 

Email: manager.ipt@bscplc.gov.bd; 

Mobile: 01775300576

Name: Mr. Abdul Wahhab 

Designation: DGM (O & M, IIG) 

Email: dgm.ipt@bscplc.gov.bd; Mobile +8801755655068

IPLC & CO-LOCATION Services

Cox's Bazar Submarine Cable LS (SMW-4)

SMW-4 NOC

Telephone: +880-3416-2400

Mobile: +880-1798-162400 

Email: smw4.noc@bscplc.gov.bd

Name Mr. Uzzal Kumar Saha

Designation: Manager (Operation, COX LS) 

Email: manager.opcox@bscplc.gov.bd; Mobile:01712648500

Name: Mr. Suracit Barua

Designation: DGM (O&M, Cox LS)

Email: dgm.cox@bscplc.gov.bd; Mobile: +8801580301744

IPLC & CO-LOCATION Services

Kuakata Submarine Cable LS 

(SMW-5)

SMW-5 NOC

Mobile: +880-1780-039710

Email: smw5.noc@bscplc.gov.bd

Name: Mr. Md. Margoob Mahfuz

Designation: Manager (Operation, KKT LS)

Email: manager.opkkt@bscplc.gov.bd; 

Mobile: 01717374171

Name: Engr. Md. Tariqul Islam, PEng. 

Designation: DGM (O&M, KKT LS) 

Email: dgm.kkt@bscplc.gov.bd; Mobile: +8801554444555

Name: Mr. Targhibul Islam

Designation: General Manager (Operation & Maintenance) 

Email: gm.onm@bscplc.gov.bd; gm.onm@bsccl.com, Mobile: +8801550155050

Services

Level-1

Level-2

Bandwidth Planning

(For IPLC connection & IPLC Related Issues)

Name: Mr. Helal Jabel-E-Noor

Designation: AM (Bandwidth Planning)

Email: am.bwp@bscplc.gov.bd, Mobile:01729992798

Name: Mr. Muhammed Shoeb Ali

Designation: Manager (BWP) and DGM (BWP), add. charge 

Email: dgm.bwp@bscplc.gov.bd; Mobile: 01911310932

Name: Mr. Md. Jahangir Alam

Designation: General Manager (P&D) Additional Charge 

Email: gm.pnd@bscplc.gov.bd; Mobile: +8801711135857

Services

Level-1

Level-2

Level-3

IPT/IPLC New Connection/ Upgradation/

Downgradation

Name: Mr. Md. Zahirul Islam Abir

Designation: AM(IIG M&S) and AM(SMC M&S) Add. charge

Email: am.mnsipt@bscplc.gov.bd

 Phone: +8801737557108

Name Mr. Md. Soriful Haque

Designation Manager (M&S) 

Email manager.mns@bscplc.gov.bd

Mobile 01763222555

Name: Mr. Md. Ariful Huq 

Designation: DGM(M&S) 

Email: dgm.mns@bscplc.gov.bd; dgm.mns@bsccl.com

Mobile: 01703587872

For Billing & Other Customer Care Related Issue

Name: Mr. Shaon Das

Designation: AM (Billing) 

Email: am.billing@bscplc.gov.bd

Mobile: 01843262228, 01764052806

Name: Mr. Md. Shakawat Hussein

Designation: Manager (Customer Care)

 Email: manager.cc@bscplc.gov.bd

Mobile:01819723786

Name: Mr. Md. Abdus Salam Khan 

Designation: DGM (Customer Care)

Email: dgm.cc@bscplc.gov.bd

Mobile: +8801552369905

Name: Mr. Provash Chandra Bhattacharjee

Designation: General Manager (Marketing & Sales)

Email: gm.mns@bscplc.gov.bd, Mobile: +8801550151370

Name: Mr. Md. Aslam Hossain

Designation: Managing Director

Email: md@bscplc.gov.bd; md@bsccl.com, Mobile: +88 01550151260